Q: How long does it take to get a validation seal?

A: When you apply for a ValidSafe™ Trust Seal you are asked to fill out some information about your company for us to certify your website. After processing all applicable steps, we will issue your Trust Seal within one business day. Your company’s information will then be available to your website’s visitors by clicking on your Trust Seal.

Q: Is it possible to fail getting a validation seal?

A: If ValidSafe™ finds you not certified for a particular seal, we will contact you immediately and explain to you the problem(s) that cause the failure. Our professional and friendly account associates will go through the problems and help you correct the issues.

Once you have corrected all the issues we will re-certify your website with no additional charge. If you are unable to correct the issues, we will cancel or refund your order so you will not be charged.

Q: How hard is it to get my website(s) validated?

A: You will be surprised by how easy and painless the validation process is. Simply go to our website, choose a seal, complete some required documents and leave the rest of the work to us! If all information provided are correct and applicable, be ready to receive and display your certified ValidSafe™ Trust Seal after just one business day!

Q: Why do I need to get a validation seal?

A: In order to reduce the number of walk-away online customers, you need to build trustworthiness for your website and prove that you are safe have a transaction with. Having a ValidSafe™ Trust Seal on your website not only helps you gain customer trust but also improves your website image by showing the legitimacy of your company.

Q: What benefits do I get from getting a ValidSafe™ Trust Seal for my website?

A: Before customers buy your products online they have to first buy your trustworthiness. This means the more customers believe their information can be safely protected the more likely they will make transactions with you. By displaying a ValidSafe™ Trust Seal, it demonstrates a level of trust and confidence that will translate into more sales for you. The seal shows your company’s information which effectively increases your website’s trustworthiness and reliability.

Q: How do I set up the seal on my website?

A: After successfully verifying your website, we will inform you via email and send you a short line of javascript code for you to display the ValidSafe™ Trust Seal on your website. The seal will show your company information to your visitors when they click on it.

Q: Can I change or cancel my order if it doesn’t work for me?

A: ValidSafe™ offers a safe 30-day money back guarantee for all Trust Seals. You are allowed to enjoy your Trust Seal and see the incredible effect on your sales with no obligations up to 30 days. If you decide to change your seal type or cancel your order you are free to do so anytime within the period, and we’ll refund your order 100%.